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It's seems pretty simple. I open the clip I want and click on "download". It takes me to a new tab and gets stuck trying to connect (blue circle going round and round).
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Have you tried on another device like a PC?
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Morse is faster than texting!
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Morse is faster than texting!
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I'm using my Dell laptop. I download all the time.
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vjl,
Trying using a different browser (Chrome, Firefox) to further isolate the issue. Do you still see the same behavior?
JamesC
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I normally use Firefox. But I tried Chrome and it downloaded. What do I need to do ( besides use Chrome)?
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vjl,
I have not been able to reproduce any issues downloading library content using Firefox. You could try reinstalling Firefox and making sure it is complete up to date.
JamesC
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