Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-01-14 09:57 AM
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AshTray9000
Aspirant
Aspirant
‎2023-01-14 09:57 AM

Did anyone login with their credentials and get a notification that they needed to register and pic a name over again and their previous name was in use?

 

im wondering if this was a hiccup or if i got kicked off for griping about the EOL policy?

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JamesC
Community Manager
Community Manager
‎2023-01-16 02:15 PM

AshTray9000,

 

Several users have reported this and we're looking into the issue now. It appears to be a login issue of some sort but I don't have details on what has occurred just yet.

 

It's not due to any activity or posts that have been made by these users.

 

JamesC

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DroppedAxis
Aspirant
Aspirant
‎2023-01-16 02:16 PM

Yep, had to re-register again. New user name was required.

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JamesC
Community Manager
Community Manager
‎2023-01-16 02:41 PM

AshTray9000,

 

Testing a fix for this, are you able to let me know if you can log in to AshTray900 now?

 

JamesC

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AshTray900
Luminary
Luminary
‎2023-01-16 03:07 PM

Looks like I’m fixed

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