Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Aspirant

Charging Fault With Camera

Yesterday i tried to charge one of my cameras.I used the original cable and adapter

During charging the camera started blink orange light.I move the adapter and put it again and the orange light stoped flash.

I open the arlo page from browser and i saw the lightning bolt battery icon.After several minutes about 50 i cheked the battery icon and i saw that the level did no change.I remove the battery and the battery level change,but if i do not remove the battery the level does not change and even the battery is full charge the blue icon in the camera does not turn on

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 1 of 6
Aspirant

Charging Fault With Camera

I swap batteries from another arlo camera and i have the same problem.The charge level does not change and the blue and the battery charge indicator does turn on when the level is 100. ( the status light is on)

Message 2 of 6
Guru

Charging Fault With Camera

What happens if you try to charge the other camera? If that works right, it sounds like the camera has a problem. If it doesn't work right, I'd suspect the charger or cable.

Message 3 of 6
Aspirant

Charging Fault With Camera

Did you replace the camera? I am having the same issue and plugged my other 2 cameras with the cord and lights both were blue.

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 4 of 6
Aspirant

Re: Charging Fault With Camera

I am having the same issue. The app keeps telling me i have a charging fault.
Message 5 of 6
Aspirant

Re: Charging Fault With Camera

So many people have problems charging their Arlo cameras that I feel obliged to share this. I was totally frustrated trying to find a fix, but then when I reached out for chat support, this fix actually worked. Amazing!Arlo.jpeg

Message 6 of 6