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Cannot turn off or edit audio detection when subscribed to Arlo Smart Plan. How to change?

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  • ‎2019-11-06 03:05 PM
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Fireman877
Aspirant
Aspirant
‎2019-11-06 03:05 PM

When I am subscribed to an Arlo smart plan it won’t let me turn off or edit my audio detection settings so I get audio notifications all day. How can I change this?

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jguerdat
Guru Guru
Guru
‎2019-11-07 04:55 AM

Are you changing the audio detection in your modes and rules? That where you would disable audio detection.

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Fireman877
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Aspirant
‎2019-11-07 04:57 AM
It won’t let me. It says I have to have atleast one smart notification turned on. So one of the audios is required to be on
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Mdterps
Apprentice
Apprentice
‎2019-11-07 05:54 AM
I was receiving this same error message from the iOS app and could not disable the audio alerts. I had to turn the smart audio notifications off using the web client.
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