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Re: Pro 2 / iPhone IOS 13.5.1 ... trouble with login ... getting a null message which prevents lo...

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JP-123
Aspirant
Aspirant
I get this all the time too since the recent apple iPhone iOS update. The arlo app won’t log me in half of the time. Does anyone have a solution. I have uninstalled the app and reinstalled it a few times already
Model: VMB4500 | Arlo Pro/Pro2 Base Station
BDD
Aspirant
Aspirant
 

It happens on WiFi and cellular. 

At the top of the login screen it displays ,,,   (0) http status code to '(null)

 

I have to disconnect from wifi or reboot the iphone 

 
 
 

 

Astyles4422
Aspirant
Aspirant

Same here. In an orange bar. 

ShayneS
Arlo Moderator
Arlo Moderator

Hello community, 

 

This issue with signing in should now be resolved with the latest Arlo app version 2.18

 

Please make sure to have the latest version. If you still experience this issue, please contact customer support. Arlo Tech Support

 

Firmware release notes: Arlo iOS App - 2.18 - 25th June 2020

 

 

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mryffel
Star
Star
Update worked. Fixed the problem