Cannot decode error on recording on iPhone

[EddieS19]

I am getting the error message "Cannot decode' when trying to play recorded video. I can live stream fine. This just started on the system that has been installed for over a year.

[jguerdat · Accepted solution]

What device? App or browser? Have you tried both? For the app, I'd start by rebooting the phone and reinstalling the app.

[EddieS19]

Thanks jguerdat!  The issue i had was through the iPhone and rebooting the phone corrected the problem, without having to re-install the app.  I appreciate the advice.