Arlo|Smart Home Security|Wireless HD Security Cameras

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I am getting the error message "Cannot decode' when trying to play recorded video. I can live stream fine. This just started on the system that has been installed for over a year.

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What device? App or browser? Have you tried both? For the app, I'd start by rebooting the phone and reinstalling the app.

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What device? App or browser? Have you tried both? For the app, I'd start by rebooting the phone and reinstalling the app.

Thanks jguerdat! The issue i had was through the iPhone and rebooting the phone corrected the problem, without having to re-install the app. I appreciate the advice.

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