Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras not recording. Tried resetting and added Doorbell and Chime but camera stopped.

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Got the Arlo pro four camera system with a doorbell and chime. First set up: set up cameras and they detected and recorded motion just fine but the doorbell and chime didn't want to connect. Tech support told me to reset everything and add the doorbell and chime first. Did that and it worked but then the cameras stopped detecting and recording. I made rules to record when there is motion and the running man symbol is active but still nothing. I reset my router and now not only are they still not working but now my doorbell isn't working again.

Arlo Moderator
Arlo Moderator

Hi Amber1,


You mentioned that you contacted the support team regarding this. Let me reach out to you via private message to gather more information from you.