Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera Won't Charge

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lacosta
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My camera won't charge. I've only had it about 7 months. When I plug it in, it has the indicator like it's charging, but when I unplug the charger, the battery is still dead. I have swapped the battery with one from another camera, and it does the same thing. The batteries work in the other cameras, so I think it's an issue with this camera, but not sure how to fix it.
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steve_t
Master Master
Master

Go to the bottom of this page and click "Contact Support" and open a ticket with support. If you've been through the steps to identify that the battery is fine and it's localised to a single camera, they may RMA your camera and replace it under warranty