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Netgear's 2.5.0 app update broke push notifications on my iPhone X running iOS 11.3.1. I would like to report this bug. I hope the app will be patched ASAP.
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No notifications here either. iPhone 7, and iPad Air, both running iOS 11.3.1, Arlo 2.5.0 updated 5-13. Arlo app deleted and reinstalled. No joy.
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Since the update, notifications are NOT working on both my iPhone X and iPhone 8 Plus!
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Only if app is open in background, I get notifcations.
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also not getting Push Notifications since upgrading to 2.5.0. on both my phone (iphoneX) and wifes (iphone 7 Plus)
In my opinion, this is a CRITICAL bug. Not getting notifications on motion for a SECURITY camera system is a regression in basic functionality.
Thank god, its just the push notifications, and not actual recording on motion detection.
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i just added on 2 cameras and update then cant get any nortification .
2 used one still work fine before i add the other 2 with update software .
and now all 4 cameras doesnt work with motion and audio.
Mode doesnt work too , it just show : Getting information .
I think the problem comes from new software.
Is anyone the same ?
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Exactly the same over here!
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The iOS Push notifications has stopped working after the latest update.
I can read that several are having this issue, so it must be widespread. But you have not published anything regarding this error yet.
Please do make a offical post about this, we need to know why, how and when this feature is back working. It's VERY crucial functionality in the App.
-Thomas
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I am having the same problem. I have iOS 11 and push notifications have stopped on the latest update. I am getting email notifications and when I open the app, I can see the recordings. Push notifications, however, do not work. I have tried uninstalling and reinstalling the app.
I hope that an update comes soon! At the very least, they should disable the update in the app store until it's fixed!
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Where is Arlo support on this?!?
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I am having the same issue only on my iPhone 7 Plus (IOS Version 11.3.1) with Arlo Version 2.5.0. If you restart the phone the notifications work but stop again after you use the application. The iPad (same IOS) works just fine with Arlo Version 2.4.9. I called tech support and they say they are aware of the problem. They are working on an update.
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Same issue here last update stopped all notifications to my iphone se.
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I'm using iphone X and I still have the exact smae issue even after I reinstalled it.
Anyone still has the same issue after the update??
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