Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Tutor

Android app just reboots

Is anyone else having the issue now with the Andoird app not opening for more than a split second then it reboots?  App is up to dateup to date.  Andoird version 7.0 on S7 Galaxy Samsung.  app version 2.5.1_21471 updated May 23, 2018.

Model: VMC4030| Arlo Pro Wire-Free Camera
Message 1 of 6

Accepted Solutions
Guru

Re: Android app just reboots

Running the same S7/OS as you, no issues.... it is normal to unistall and reinstall the app if issues occur.

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Morse is faster than texting!
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Message 3 of 6

All Replies
Aspirant

Re: Android app just reboots

I am having the same exact issue on my iPhone. I have 3 Pro cameras that I just installed and one of my cameras is already at 55% battery life and also keeps going offline.
Model: VMC4030| Arlo Pro Wire-Free Camera
Message 2 of 6
Guru

Re: Android app just reboots

Running the same S7/OS as you, no issues.... it is normal to unistall and reinstall the app if issues occur.

--------------------------------------
Morse is faster than texting!
--------------------------------------
Message 3 of 6
Tutor

Re: Android app just reboots

Thanks. Working fine this morning. Next time i will uninstall and reinstall app.
Message 4 of 6
Aspirant

Re: Android app just reboots

App crashes when its opened. I have uninstalled and reinstalled the app dozens of times. I installed it on another phone, same problem. Ive sent dozens of feedbacks to arlo, no reply. Seems like this started a few days ago when the arlo app ipdated.
Model: VMB3000 | Arlo Base Station
Message 5 of 6
Aspirant

Re: Android app just reboots

I since learned that i can no longer view my neighbors cameras for him on my app. When he removed that permission my app crashing problem went away.
Message 6 of 6