Bought a Arlo Pro 3-camera system and one of the batteries won't charge

[Tuffknight]

So I bought a 3 camera Arlo Pro home security system at Costco a couple of months ago and already one of the batteries that came with it wont charge. Anyone else have this issue? I am also new to the whole Arlo Support thing and was wondering if, since I purchased it so recently, whether there was any kind of warranty on parts or anything like that.

[TomMac]

do this first;  https://kb.arlo.com/000059145/My-Arlo-Pro-or-Arlo-Pro-2-camera-battery-isn-t-charging-what-do-I-do

if NG after doing so, contact Arlo support for possible warranty