Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Battery dies instantly

Reply
Discussion stats
  • 1 Reply
  • ‎2018-07-03 07:38 AM
  • 823 Views
  • 0 Likes
  • 2 In Conversation
Runningman
Aspirant
Aspirant
‎2018-07-03 07:38 AM
I have had 4 cameras for the last 6 months that have worked great. I only have to charge the batteries about every 2 months. Now one of my cameras, the second that I unplug it from the charger, I will get an alert that the battery life is at 0 percent. Is this a bad battery?
Labels:
0 Likes
Reply
Message 1 of 2
823
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2018-07-03 11:01 AM

Could be but try power cycling the base and reinsert the battery. If still no good, try removing the camera from Settings, My Devices and resync. If still no good, swap batteries around to see if the problem is the battery or the camera.

0 Likes
Reply
Message 2 of 2
803
Discussion stats
  • 1 Reply
  • ‎2018-07-03 07:38 AM
  • 824 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.