Arlo|Smart Home Security|Wireless HD Security Cameras
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Base station stuck at "getting information"

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  • ‎2017-11-16 09:31 AM
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Reneelynette1
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Aspirant
‎2017-11-16 09:31 AM
Base station stuck at "getting information" Also the live feed won’t connect. It takes a bit but never connects.
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TomMac
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‎2017-11-16 10:24 AM

if you router is working, reboot the base station by the power button ( off-on )

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Morse is faster than texting!
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TomMac
Guru Guru
Guru
‎2017-11-16 10:24 AM

if you router is working, reboot the base station by the power button ( off-on )

--------------------------------------
Morse is faster than texting!
--------------------------------------
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jguerdat
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‎2017-11-16 02:31 PM

App or browser? Have you tried both?

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Reneelynette1
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‎2017-11-16 05:22 PM
That worked thanks!
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Reneelynette1
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‎2017-11-16 05:23 PM
It was the app.
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