Base Station Earth symbol (internet) won’t turn green

[Blake14m_a_c14]

I have brought this product and tryed to set it up but the middle light won’t turn green what can I do?

[Streak2 · Accepted solution]

Assuming that you have the base connected to your Internet router via Ethernet cable then try and restart your Internet router. You can also try and restart your base. The light being off means that your router is not seeing the base.

Also see here

https://kb.arlo.com/996/My-Arlo-base-station-is-offline-how-can-I-troubleshoot-it