Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Audio Lag on Two-communication

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jmsmith23
Aspirant
Aspirant

So I have seen a lot of posts about the audio lag on the arlo cameras and I expierience this as well.  Is there a solution to fix the problem or is the system just stuck the way it is.  I love Netgear products and I am mostly satisfied with the Arlo Pro system minus the audio lag. Any solutions?

Model: VMC4030 | Arlo Pro Wire-Free Camera
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JamesC
Community Manager
Community Manager

jmsmith23,

 

Can you give a little more detail on what you're experiencing? Video/audio delays can sometimes occur due to poor signal (range or interference), poor internet stability on the client device (mobile app/PC) etc. More detail about the conditions you're in could help us better understand why you're experiencing an issue.

 

JamesC

jmsmith23
Aspirant
Aspirant
Well all of my cameras have 2 to 3 bars of WiFi. I have set the QoS of my router to give the Arlo system the highest priority and I do not run a lot of devices. Internet is stable and the lag is constant regardless of if I am on the mobile app or the online website with my MacBook Pro. The lag has reduced to 6-10 seconds for audio and 2-3 seconds for video since adjusting my QoS. The video is acceptable but the audio lag is what I am concerned about.