Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo pro homekit pin for older base stations?

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M390 Aspirant
Aspirant
When setting up homekit from the new update, the older base stations don't have a sticker with the PIN. Is there a way to get this PIN? The system I am integrating it with needs the pin.
Model: VMC4030 | Arlo Pro Wire-Free Camera
Guru TomMac Guru
Guru

Unsure of what you mean by PIN... but if you mean the access code to get into the base there are none

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M390 Aspirant
Aspirant
When you pair a homekit device to some hubs they ask you for a homekit pin for pairing. This pin is located underneath the newer Arlo base stations but not located on older base stations as they didn't have homekit support yet.
ShayneS Arlo Moderator
Arlo Moderator

Hi @M390

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support