Push to Talk not working on Pixel 3XL. Voice is choppy. Works fine on Samsung S9+ and Pixel 1.

[MrA2u1]

I am having an issue with Push to Talk with my Pixel 3XL. Not a new issue, been going on since I got the phone. When I talk, voice is choppy if it comes through at all. Reinstalled the app, tried it without a phone case (previous post suggestion) with no luck. Tried PTT with my wife's Samsung S9 plus and works without issue. Looking for some suggestions to get the Pixel 3 going. My previous Pixel 1 did not have these issues.

[JessicaP]

Hi MrA2u1,

Are you still experiencing this issue? Are you using the new Arlo app or Arlo legacy app? Is this happening on WiFi and/or cellular data?

[MrA2u1]

It's the new app. Not a new issue, it's been going on since I upgraded my phone the the Pixel 3 with the old app. Never had the issue in the Pixel 1. As mentioned, the wife's Samsung is working fine. Played with all settings on the Pixel that I could find with no luck yet. And both WiFi and cellular issue.

[JessicaP]

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.