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Push to Talk not working on Pixel 3XL. Voice is choppy. Works fine on Samsung S9+ and Pixel 1.

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MrA2u1 Apprentice
Apprentice

I am having an issue with Push to Talk with my Pixel 3XL. Not a new issue, been going on since I got the phone. When I talk, voice is choppy if it comes through at all. Reinstalled the app, tried it without a phone case (previous post suggestion) with no luck. Tried PTT with my wife's Samsung S9 plus and works without issue. Looking for some suggestions to get the Pixel 3 going. My previous Pixel 1 did not have these issues.

Model: VMB4000 | Arlo Pro/Pro2 Base Station
JessicaP Arlo Moderator
Arlo Moderator

Hi MrA2u1,

 

Are you still experiencing this issue? Are you using the new Arlo app or Arlo legacy app? Is this happening on WiFi and/or cellular data?

MrA2u1 Apprentice
Apprentice
It's the new app. Not a new issue, it's been going on since I upgraded my phone the the Pixel 3 with the old app. Never had the issue in the Pixel 1. As mentioned, the wife's Samsung is working fine. Played with all settings on the Pixel that I could find with no luck yet. And both WiFi and cellular issue.
JessicaP Arlo Moderator
Arlo Moderator

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.