Arlo|Smart Home Security|Wireless HD Security Cameras

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Mtb308
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Please help .... my Arlo pro has a major lag time when view live...up to 20 seconds delay ...which makes 2 way communication useless. 

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Johnny290
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Me 2

TomMac
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What devcies are you using ... OS versions.

 

Also , contact Netgear Support as if the problem is with the app, they can't fix it if unaware.

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Johnny290
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Arlo pro
jguerdat
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Tom meant computer and/or phone and which OS versions.  The audio lag can be dependent on the exact device and OS.

Retired_Member
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Mtb,

 

Also, what's the status of your connection?

 

* Do you have a connection that can support Arlo Pro?

* Do you have any excessive lengths that may inhibit wireless connectivity?

* What is your internet service like? Slow, spotty, non-reputable company?

 

Some thoughts that occurred to me.

 

Good luck,

Dave

Johnny290
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15 second leg is on Android that's for the video. The internet speed is 50,50 down and up load speed. Verizon FiOS is the internet provider very reliable . The cameras are not too far away I have 3 bars.
Johnny290
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I also have iPad there still is a lag when trying to view the live feeds . This happens weather using Wi-Fi or cellular service