Arlo pro 15-20 seconds leg on live view

[Mtb308]

Please help .... my Arlo pro has a major lag time when view live...up to 20 seconds delay ...which makes 2 way communication useless. 

[Johnny290]

Me 2

[TomMac]

What devcies are you using ... OS versions.

Also , contact Netgear Support as if the problem is with the app, they can't fix it if unaware.

[Johnny290]

Arlo pro

[jguerdat]

Tom meant computer and/or phone and which OS versions.  The audio lag can be dependent on the exact device and OS.

[Retired_Member]

Mtb,

Also, what's the status of your connection?

* Do you have a connection that can support Arlo Pro?

* Do you have any excessive lengths that may inhibit wireless connectivity?

* What is your internet service like? Slow, spotty, non-reputable company?

Some thoughts that occurred to me.

Good luck,

Dave

[Johnny290]

15 second leg is on Android that's for the video. The internet speed is 50,50 down and up load speed. Verizon FiOS is the internet provider very reliable . The cameras are not too far away I have 3 bars.

[Johnny290]

I also have iPad there still is a lag when trying to view the live feeds . This happens weather using Wi-Fi or cellular service