Arlo pro 1 camera will not sync and it shows no lights blinking

[chuck159]

I have 4 cameras and 1 camera will not sync and it shows no lights blinking. when I plug in the charger the amber light blinks fast for about 2 seconds. what is the problem?

[Fish62]

I'm having the same problem, 3 connect but one won't.  Suggestions? Return camera?

[jguerdat]

If plugged in, will the camera sync? If not, its a faulty camera. If it does, it's likely a bad battery. The easy thing to do is swap systems at the store.

[DocW]

Same problem with blinking amber light. I purchased and set up my one camera correctly and it worked for a couple of weeks. Then the message on my phone stated "This Arlo device is offline." Since there was no light on the camera I figured the battery must have gone dead. So I plugged it in, got the brief blinking amber light but after 8 hours still no light on face of camera. Won't sync even when plugged in. Does this mean my camera is bad even though it worked fine for a couple of weeks?

[jguerdat]

Quite possibly.  The LED should have briefly flashed blue, not amber.

Open a case here or swap at the store.

[DocW]

Thanks for the quick reply. I realized I used Arlo's USB cable but not their adaptor that plugs into the wall. I used theirs, a blue light flashed a few times when I plugged in the camera with battery, then left it for about 10 hours, when I returned it had a solid blue light. I resynched the camera to the base and it worked fine.........for about half an hour (from the same location it had been functioning for a few weeks) and now the error message again states "This Arlo device is offline." Suggestions? Now we know the battery is fine.

[jguerdat]

Try it plugged in. Could still be the battery.

[dtamashiro]

I just got the same issue.  My camera just went off line for no apparent reason.  The system is only a couple months old so I know the battery isn't dead. Still getting no response from the camera....

[jguerdat]

Anything can die a premature death. Never say never.

[JamesC]

dtamashiro,

Arlo Pro batteries last for about four to six months with normal usage, which is about five minutes of recordings a day. Depending on how much activity the camera is recording, depleted batteries could very likely be the cause.

JamesC