Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo app doesn't allow me to arm/disarm Arlo Pro. Mode tab doesn't show anything?

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  • ‎2019-11-12 02:54 AM
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ScottB77
Aspirant
Aspirant
‎2019-11-12 02:54 AM

Since last update, arlo app does not allow me to arm or disarm my cameras. Mode tab shows nothing and I can’t add any scheduling to my cameras. All I have is a live feed. Can’t record, talk through cameras or take still shots. Any suggestions????

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jguerdat
Guru Guru
Guru
‎2019-11-12 05:26 AM

The app doesn't populate fully as fast as a web browser, especially on older phones. It might be worthwhile rebooting the phone and reinstalling the app.

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ScottB77
Aspirant
Aspirant
‎2019-11-12 06:08 PM
No luck with the suggestion, I’m on an iPhone 7 tried rebooting and reinstalling the app to no avail. Still have same limited access through desktop computer. ?????
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JessicaP
Arlo Employee Retired
‎2019-11-13 08:29 AM

Hi ScottB77,

 

Are you the main account holder or are you a grant access user holder?

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