Arlo Pro can’t arm/disarm

[ScottB77]

Since last update, arlo app does not allow me to arm or disarm my cameras. Mode tab shows nothing and I can’t add any scheduling to my cameras. All I have is a live feed. Can’t record, talk through cameras or take still shots. Any suggestions????

[jguerdat]

The app doesn't populate fully as fast as a web browser, especially on older phones. It might be worthwhile rebooting the phone and reinstalling the app.

[ScottB77]

No luck with the suggestion, I’m on an iPhone 7 tried rebooting and reinstalling the app to no avail. Still have same limited access through desktop computer. ?????

[JessicaP]

Hi ScottB77,

Are you the main account holder or are you a grant access user holder?