Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro won't connect after recharging. Getting one blue and two amber blinks.

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Guy2
Initiate
Initiate

After recharging one of my cameras it won’t connect. It was working before I charged it. Now when I insert the battery I get one blue blink and two amber blinks. Using the sync button only make the amber light flash twice. Thanks
Guy

4 REPLIES 4
jguerdat
Guru Guru
Guru

Swap batteries to see if it's the camera or battery. What happens if you use AC power, both wioth and without the battery?

KLD10
Aspirant
Aspirant
I have the same problem. Tried plugging it in, new battery, all sorts of resets, same problem. Did you fix your issue?

Also tried this tread: https://community.arlo.com/t5/Arlo-Pro/When-holding-down-sync-button-on-Arlo-Pro-to-add-to-new-Base/...
jguerdat
Guru Guru
Guru

If you think it's a hardware problem, use the Contact Support link at the bottom here.

Guy2
Initiate
Initiate
Nothing that I have tried has worked. Did you have to get a replacement camera?