Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro won't connect after recharging. Getting one blue and two amber blinks.

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  • 4 Replies
  • ‎2020-03-27 06:48 AM
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Guy2
Initiate
Initiate
‎2020-03-27 06:48 AM

After recharging one of my cameras it won’t connect. It was working before I charged it. Now when I insert the battery I get one blue blink and two amber blinks. Using the sync button only make the amber light flash twice. Thanks
Guy

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jguerdat
Guru Guru
Guru
‎2020-03-28 06:07 AM

Swap batteries to see if it's the camera or battery. What happens if you use AC power, both wioth and without the battery?

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KLD10
Aspirant
Aspirant
‎2020-03-29 12:33 AM
I have the same problem. Tried plugging it in, new battery, all sorts of resets, same problem. Did you fix your issue?

Also tried this tread: https://community.arlo.com/t5/Arlo-Pro/When-holding-down-sync-button-on-Arlo-Pro-to-add-to-new-Base/...
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jguerdat
Guru Guru
Guru
‎2020-03-29 07:11 AM

If you think it's a hardware problem, use the Contact Support link at the bottom here.

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Guy2
Initiate
Initiate
‎2020-04-04 03:58 AM
Nothing that I have tried has worked. Did you have to get a replacement camera?
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Discussion stats
  • 4 Replies
  • ‎2020-03-27 06:48 AM
  • 2858 Views
  • 3 Likes
  • 3 In Conversation

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