Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 2 Replies
  • 2468 Views
  • 0 Likes
  • 2 In Conversation
Jhobbs1958
Aspirant
Aspirant
VMC4030 Model

I had to resync this camera twice before for this same issue. Now it will not reconnect at all regardless. Any ideas? Btw, this camera and system is only 5 weeks old. Help!
2 REPLIES 2
TomMac
Guru Guru
Guru

I would open the battery door, pull pack, then replace.

Go to settings and use REMOVE DEVICE for the camera

Bring the camera back as new ( this will reset the camera and all the base settings for it )

 

Also swap it with another camera ( location ) to see if issue follows camera

 

If issue continues, contact Netgear support

--------------------------------------
Morse is faster than texting!
--------------------------------------
Jhobbs1958
Aspirant
Aspirant
Thanks. Did all that already. I guess contacting support is only option. Again, thanks.