Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Pro/ video settings question

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Follower
Follower

On my Arlo Pro I could go into the video settings and change the zones.  Now video settings don't even come up on my computer and all I get on my phone arlo app is the brightness.  Does anyone know how to get that back so I can change the zones.  My camera is not sensing anything.

Model: VMC4030 | Arlo Pro Wire-Free Camera
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Arlo Moderator
Arlo Moderator

Hi @QCgirl

 

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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Aspirant
Aspirant
Same issue, camera only shows brightness after click into video setting.
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Arlo Moderator
Arlo Moderator

@TJSYD

 

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support