Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro keeps disarming

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J150
Aspirant
Aspirant
Today I noticed that the Arlo wasn’t picking up motion. I check- it’s disarmed. I re-arm it. A few hours later I recheck it. Disarmed again- re arm it. This has been going on all day today. I don’t have it set for geofencing or any home or away modes. Just straight armed... all day all the time. How do I fix this?
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jguerdat
Guru Guru
Guru

Use only a browser. The apps have issues here.

J150
Aspirant
Aspirant
I am sorry- I am not understanding the response. How can an app switch my system from “armed” to “disarmed”. I have had my system for a year and a half and I have seen this system do all sorts of crazy..... but, this is a first..
jguerdat
Guru Guru
Guru

Setting anything in the Mode tab using the apps is a crap shoot. Use a web browser to ensure what you're seeing and/or setting is correct. The app may screw things up.

Streak2
Master Master
Master

This is the address to type into your browser

 

https://arlo.netgear.com

 

then login as usual.