Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Arlo Pro cameras only recording some of the time

I've had my Arlo Pro system now for a few years with few problems.  However, I noticed last night that my cameras are not recording but every once in a while.  For example, my daughter came over last night and I never got a recording or notification when she pulled into the driveway.  I let my dogs out to potty this morning and got one recording from both side and back of yard rather than numerous (dogs were out quite a while).  Today, I was working in my front yard and only had one recording saved and only one notification.  I checked all my settings and nothing has changed.  All my cameras are still connected.  I'm unsure what to do from here...

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 1 of 4

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Aspirant

Re: Arlo Pro cameras only recording some of the time

Thanks for the suggestions...I did recheck everything and nothing had changed.  However, I tried something that I should have done originally...I rebooted my computer.  That took care of everything, for some weird reason.  Now, everything is recording the way it should be.  Thanks again!

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 3 of 4

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Guru

Re: Arlo Pro cameras only recording some of the time

Check your modes and rules. Ensure the proper mode is selected. Try increasing the motion detection sensitivity by small amounts until you get the desired results. Be sure to save any changes you make.

Message 2 of 4
Aspirant

Re: Arlo Pro cameras only recording some of the time

Thanks for the suggestions...I did recheck everything and nothing had changed.  However, I tried something that I should have done originally...I rebooted my computer.  That took care of everything, for some weird reason.  Now, everything is recording the way it should be.  Thanks again!

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 3 of 4
Arlo Moderator

Re: Arlo Pro cameras only recording some of the time

Hi @massdane

 

That is great news, please let us know if you have any further questions. We will be here to assist you.

Message 4 of 4