Arlo|Smart Home Security|Wireless HD Security Cameras
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One camera doesn't charge battery, other camera shows 0% battery

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Simonebruno
Aspirant
Aspirant

Hello,

 

unluckily I bought some Arlo crappy products.

I have 4 Arlo Pro and two bases.

 

My problems:

One camera doesn't charge the battery, I have to charge it in another camera and swap it

One camera says the battery is in zero, even if it is 100% charged on another camera

 

I am very close to throw everything in the garbage and pass to Nest or RING. 

WHat can I do?

 

Plus chat is not wotking, I get the blank scree from chrome, safari and iphone..

1 REPLY 1
jguerdat
Guru Guru
Guru

Chat doesn't always seem to work. There are phone numbers on the same page as where you initiate chat:

 

https://www.arlo.com/en-us/support/contact.aspx