Arlo Pro base station suddenly sounds alarm, firmware 1.12.2.1_2798

[Bob16]

Arlo Pro base station suddenly sounds alarm, firmware 1.12.2.1_2798

When disarming the Base station on remote mode (iPhone) the system triggers siren alarm

[jguerdat]

Always try rebooting the base first.

[Bob16]

Thanks!  After rebooting there remains a problem: whenever switching off alarm by app the base station sends e-mails from all cameras as reaction on movment.  Trying to reboot again but no remedy. 

[Bob16]

Sorry @jguerdat - the trigger was sound (not movment)

[ShayneS · Accepted solution]

HI @Bob16

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

[Bob16]

Thanks!