Arlo|Smart Home Security|Wireless HD Security Cameras

Missing Videos (All of them)

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Stevejb
Apprentice
Apprentice

I have Arlo Pro and Arlo Pro 2 cameras.  Logged in this morning and ALL of my recordings are missing.

They were there yesterday.  

Viewing via Galaxy phone AND via the web interface.

I noticed that this issue was supposedly solved on 5/25.   It appears to be back.

and yes, i have flash drives in both base stations.

???

Model: VMC4030 | Arlo Pro Wire-Free Camera
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Stevejb
Apprentice
Apprentice
4 REPLIES 4
SassyS
Guide
Guide

I'm having the same issues and later version of arlo camera are always reading off line! WTF is going on?

Model: VMB4000 | Arlo Pro/Pro2 Base Station
EDeazzy
Aspirant
Aspirant
Missing all recordings too. All were there yesterday. I'm still receiving motion alerts and can't view any videos. Says no recordings every time I click on videos recorded
Model: VMB4500 | Arlo Pro/Pro2 Base Station
Stevejb
Apprentice
Apprentice

FYI

Assuming that you also get email notifications.   The videos are available when you click on them via Email

Stevejb
Apprentice
Apprentice