Arlo Pro base station error

[anbumani]

My Base station suddenly stopped working initially i tried to remove the device and then add the device but it is showing "Your Base Station could not be discovered." i even tried factory reset but as per the instruction the LED is not going Amber flashing.

Kindly help

[anbumani]

Now my all LEDs are Green but still i am getting "Your Base Station could not be discovered"

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anbumani wrote:

My Base station suddenly stopped working initially i tried to remove the device and then add the device but it is showing "Your Base Station could not be discovered." i even tried factory reset but as per the instruction the LED is not going Amber flashing.

Kindly help

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[anbumani · Accepted solution]

Now the pro base worked as the instruction in the pop-up says press Sync button and reset button it is wrong for VMB4000 for resetting we need to press Reset button only for 10Sec

[JamesC]

anbumani,

Thanks for bringing this to my attention. This is a factory reset method from an older firmware update. Currently, holding only the reset button allows for a factory reset to take place. I have escalated this for correction.

JamesC