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The camera LED light is solid blue; however, the app and website indicate that the camera has not charged. There isn't any camera image—only the camera did not charge notice.
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Troubleshooting
4 REPLIES 4
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ChuckinDE,
If you log out and log back in, do you still see the same behavior?
JamesC
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Hi JamesC,
Thank you for the reply. No, did not help.
ChuckinDE
Thank you for the reply. No, did not help.
ChuckinDE
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JamesC,
Yes, same behavior.
ChuckinDE
Yes, same behavior.
ChuckinDE
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ChuckinDE,
Are you charging the camera with an authentic Arlo charging cable?
JamesC