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I am having an issue with trying to schedule my cameras so two that are in active areas do not record during the times when we regularly use those areas. I have a custom mode named "Armed Front Only", that is set to record if motion on my driveway and front door cameras. Under the schedule, I have created the following segments:
M, T, W, Th, F: Start time 12:00 AM Stop Time: 2:00 PM Mode: Armed
M, T, W, Th, F: Start time 2:00 PM Stop Time: 6:00 PM Mode: Armed Front Only
M, T, W, Th, F: Start time 6:00 PM Stop Time: 12:00 AM Mode: Armed
Sat, Sun: Start Time: 12:00 AM Stop Time: 12:00 PM Mode: Armed
Sat, Sun: Start Time: 12:00 PM Stop Time: 6:00 PM Mode: Armed Front Only
M, T, W, Th, F, Sat, Sun: Start Time: 6:00 PM Stop Time 12:00 AM Mode: Armed
The problem I am having is that when I set the Mode to Schedule -- the mode shows as "Disarmed" in my app, and doesn't record anything. The only way I can get it to record is just to set the mode to "Armed". What am I doing wrong?
Rick
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Not sure this is the problem but try setting any end time that's currently set to 12:00AM to 11:59PM. The start times of 12:00AM are ok.
Also, is this with the app or a browser? I still find that using a browser to modify modes/rules/schedule works better.
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Hi Rick …I recently had a similar problem and hopefully what I discovered will help. Let me begin by asking if you’re using a PC to set up your schedule? Secondly, is your app on an IOS or Android device? I ask these questions because I‘ve noticed that there are differences between the schedules on my PC and iPad/iPhone. For starters, on my PC the week begins with Monday and on my IOS App it starts on Sunday. Additionally, my PC allows me to set the schedule to end at 12:00 Midnight, but on my IOS App it stops at 11:59 PM. That may not seem like a big deal, unless you are resuming the schedule at 12:00 AM the following day, which apparently creates a conflict. The system obviously doesn’t like stopping and starting at 12:00 Midnight, which can be scheduled from a PC.
Therefore, what I did to resolve my issue was to delete the schedule completely and then recreate the schedule using my IOS APP (don’t use your PC), and (just to be on the safe side) I intentionally ended my Sunday night schedule at 11:58 PM because of the PC/IOS difference between the Sunday/Monday start of the week and it solved the problem.
I hope this helps …Regards CJ
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Did this work for you? I am having the same problem and customer support hasn't been able to help me? My camera keeps changing to disarmed af midnight when using the schuedule.
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Hawkeye12,
What firmware is your base station & cameras running? What device are you using to view your schedule & the issue? Does this appear the same on the Mobile App and the web portal?
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Hawkeye12,
Do you have an example of how you would like your schedule to be set?
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I was having a similar issue... my schedule was not activating the designated mode, and was defaulting to "Disarmed". I also noticed that the times on the website schedule and the iOS app schedule are different. When setting to end at 11:59pm on the website schedule... the app says the mode ends at 11:58pm.
So, what I did is I created custom modes, instead of using the default "Armed" mode, and set the website schedule to end at 11:59pm, so the iOS app says 11:58pm. So far it's working.
Manual reset did nothing.
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