Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Wireless; trouble viewing video from USB

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nest
Aspirant
Aspirant

I have the Arlo Pro base station and wireless cameras.  When I remove the USB and try to view the videos recorded on the USB, I can hear the sound recordings, but the video is all grey. I am viewing on my MAC using Quicktime 7.  

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TomMac
Guru Guru
Guru

Try if able a differnt player that supports mp4 format... VLC is a common playr, not sure if it does mac

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3 REPLIES 3
TomMac
Guru Guru
Guru

Try if able a differnt player that supports mp4 format... VLC is a common playr, not sure if it does mac

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Morse is faster than texting!
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BansheeRider
Apprentice
Apprentice
QuickTime uses .MOV format.
nest
Aspirant
Aspirant

Thanks. VLC works.