Arlo Pro What does "access token is expired"

[Rklepley]

What does "access token is expired" mean when I try to log in to view camera activity?

[JamesC]

Rklepley,

Are you able to refresh the login screen and successfully log in? Can you provide a screenshot of the error?

JamesC

[Paul_FCCL]

JamesC:
I am getting same thing, unable to logon to my system.
It started some time today.
Thanks

[Paul_FCCL]

BTW I do not use IFTTT, I am using Stringify.

[JamesC]

Paul_FCCL,

Force close the app and reopen, are you still seeing the same issue?

JamesC

[Paul_FCCL]

That didn’t do it..........what eventually worked was refreshing “things” within the Stringify app. Problem seems to happen when app hasn’t been used for an extended amount of time.

Thank you.

[KawBoy]

Didn't fix my problem. I'm using fingerprint recognition. Works with other apps.

[JessicaP]

Hey @KawBoy,

Have you tried to log out, uninstall the app, restart your phone, and reinstall the app to see if that fixes the issue?

[JoeCymru]

When my token ran out on Arlo (disabling fingerprint recognition), I logged in manually to verify who I was.

[GBG972]

Androïde j6