Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro VMC4030 won't work/recharge even with new battery

Reply
Discussion stats
  • 1 Reply
  • ‎2022-11-08 02:18 PM
  • 693 Views
  • 0 Likes
  • 2 In Conversation
mthighness
Follower
Follower
‎2022-11-08 02:18 PM

We have three Arlo Pro VMC4030 cameras - 2 work fine, one will not charge even with a new battery.  The battery is expensive and we want to return it as it was not the problem - do you think that's even possible?

The blue light comes on but on the Arlo Dashboard this camera is begging to be charged.  I've turned the system off then rebooted, nothing.  Do they make these anymore?  If so, I would be happy to trade a new battery for a new camera + difference.  Help!

 

Labels:
0 Likes
Reply
Message 1 of 2
693
1 REPLY 1
Dannybear
Master
Master
‎2022-11-08 10:08 PM

Have you tried removing the camera from the account and reinstalling it again?

0 Likes
Reply
Message 2 of 2
683
Discussion stats
  • 1 Reply
  • ‎2022-11-08 02:18 PM
  • 694 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.