Arlo Pro Outdoor Mount Not Maintaining Position
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Related Labels:
-
Installation
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It would appear that you're not tightening the locking collar sufficiently. You shouldn't need to use any tools but try tightening it tighter.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Gotcha. If there's nothing inside the back of the mount to adjust, I think you're going to have to use a different mount or try returning them to the store for another set since it may just be that one mount.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You'd probably be better off using the security mount which can be locked in -place.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Engie97 wrote:
There is no locking collar that I can find. This is the “arlo Pro outdoor mount” (VMA4000B). Not the outdoor security mount (VMA1000) which I have seen does have a locking collar.
You need to make sure you screwed those two screws tightly. I had the same problem.. Not anymore.. Also, when your cam is hooked on this mount, make sure to hold the base mount to move around your cam for adjustment.. The mount itself on (VMA4000B) are very sturdy.. I know coz' I have the white version of it..
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Is the VMA4000 just friction held?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It doesn't sound like it's something you're doing wrong as this is a very simple device. Perhaps the spring tension is inadequate or the ball is too smooth. I'd look to exchange the mounts either for the same mount or consider the VMA1000 with its manual locking collar. If you get the VMA1000, ensure you get the newer version with the narrow locking ring if you ever want to have something eg AC power or solar panel, plugged in full time
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Engie97 wrote:
Yes I believe it is. That is my concern. The two screws are very securely mounted to a brick wall and the fitting is locked in place. There is a friction ball joint to maintain position. That friction ball joint does not appear to be sufficient to hold up the weight of the camera. Since it is intended for outdoor use, I am assuming it is something I’m doing wrong... just can’t figure out what.
Mine is securely mounted on a wood.. There's a chance between your screws and brick come loosely.. Again, the mount itself is very tightly made to secure the cam and I dunno' bout' you but I have to hold both the base and the cam that's attach to that ball to move around for adjustment. I don't recommend adjusting the cam without holding the base of that mount coz' there's a chance those screws will come loose.. That's what happen to mine... hope this help..
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
-
Apple HomeKit
1 -
Arlo Mobile App
372 -
Arlo Pro
27 -
Arlo Pro 2
1 -
Arlo Pro 3
2 -
Arlo Secure
1 -
Arlo Smart
88 -
Arlo Ultra
1 -
Arlo Web and Mobile Apps
6 -
Arlo Wire-Free
10 -
Before You Buy
1,189 -
Discovery
1 -
Features
207 -
Firmware
1 -
Firmware Release Notes
119 -
Hardware
2 -
IFTTT
1 -
IFTTT (If This Then That)
48 -
Installation
1,402 -
Installation & Upgrade
1 -
Online and Mobile Apps
1,266 -
Partner Integrations
1 -
Security
1 -
Service and Storage
563 -
Smart Subscription
1 -
SmartThings
39 -
Software & Apps
1 -
Troubleshooting
7,193 -
Videos
1
- « Previous
- Next »