Arlo Pro | Just Now | Browser

[alphanu22]

It's been 2 days and all 4 of my cams in browser (Chrome & Edge) says "Just Now" where on the app displays the actual time of last recording. Cleared out the cache on the browsers, both versions are up to date and still Just Now.

[TomMac]

reboot the base unit with the power button ; off- on

[alphanu22]

Just tried it. Still Just now.

[jguerdat]

I see the same thing on Chrome and Firefox on 2 different bases as well as a Q.

[Buck_Naked]

I am seeing the same thing where I hadn't seen this in the past... wonder if it has to do with a Chrome update?  nvm, seeing it in Firefox as well...

Hadn't used FF for awhile and it prompted me for an updated version of Flash... installed the update, restarted the browser and no change...

Edited with update

Also checked with MS Edge, and same thing... last recording regardless of time, shows as just now...

Edited again with above update

[fhanna]

I have same issue on both laptop pcs. When I utitilize both my iPhone and iPad all is correct. 

[JKCarr]

Same problem here.  "Just Now" shows on all cameras in Chrome 59.0.3071.115 and IE 11.  Works fine on Android phone app.  Tried restart as suggested above, no change.

[JamesC · Accepted solution]

I have escalated this topic. I will post an update as soon as I have more information.

JamesC

[iSage]

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alphanu22 wrote:

It's been 2 days and all 4 of my cams in browser (Chrome & Edge) says "Just Now" where on the app displays the actual time of last recording. Cleared out the cache on the browsers, both versions are up to date and still Just Now.

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    Same here, except I've seen this behavior for exactly a week now (since last Wednesday, 6/28/17) - ever since [as JamesC reported], a cloud update had been deployed to fix a different problem (of getting late alerts or none at all)
    My iOS devices (2 iPads and 2 iPhones) all show correctly, but my 2 Windows computers' web browsers (Firefox, Chrome, IE) ALL show "just now" for all 4 of my cameras (3 ARLO wireless and 1 ARLO Q).
    Even tried (for each system and each browser), cold booting, refreshing, clearing cache and history, as well as making sure Adobe Flash was up to date - all to no avail. Still showing "just now" for a full week now.

[alphanu22]

Just checked, all is good here.

Thanks JamesC!

Edit: You also fixed, one of my Arlo Pro would auto record when I first log in on the browser! Nice

[Yankee1999]

What was the 'fix'?  I purchased my unit today. It worked OK at first on the browswer, but after flash updates it only shows 'Live' and then ':connection failed' when attempting to view.  Works phone on android and iOS, but not with any Mac browser.  Chrome, FF, Safari same thing. 

[JamesC]

Yankee1999,

It sounds like flash isn't enabled. Be sure flash the flash plugin is enabled on your browser.

JamesC