Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Charging Faults

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Shoes Aspirant
Aspirant

One of my 3 cameras is not charging. It shows it is charging, but stays at 20%. I synced it to the base, and took the battery out and back in. Help. Frustrated. System is only 6 months old and the other 2 are ok.

Model: VMC4030 | Arlo Pro Wire-Free Camera
Guru jguerdat Guru
Guru

Swap batteries around to see if it's the battery or camera.

Shoes Aspirant
Aspirant
Thanks, I swapped out to the extra battery that came with the set and that worked. Disappointed that one battery only lasted 6 months. Maybe I can send it back for a replacement?
Guru jguerdat Guru
Guru

Yup, Open a case with support here:

 

https://www.arlo.com/en-us/support/contact.aspx