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Arlo Pro

I use an iphone Xs to view and download clips from my camera library. 

When trying to download a video from my Arlo camera library I get the following message:

"The operation couldn't be completed. (Cocoa error -1.)"

Does anyone know what this means and how to correct the problem?

Message 1 of 2
Arlo Moderator

Re: Arlo Pro

What version of the Arlo Mobile App are you using? Are you running IOS 12.1.2? Have you tried to remove & re install the app?

Message 2 of 2