Arlo|Smart Home Security|Wireless HD Security Cameras

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Yenhc3
Aspirant
Aspirant

My Microphone disappeared , i guess bc of the new update?? so i deleted and re installed the app, and its re appeared

 

but now it says

 

" Your camera speaker is disabled.
Go to Camera Settings to enable."

Where can i find this option?  its not on the actual arlo app, i went to settings on my Iphone 6s, and cant find it anywhere!  i keep reading other peoples comments on this and cant find an answer, has this problem been fixed? help please 😉

5 REPLIES 5
Jake03
Aspirant
Aspirant
I had the same problem two days ago. Looked everywhere for the setting. Go to your settings in Arlo (not on your iPhone) and turn the audio setting off and on. That should work
Yenhc3
Aspirant
Aspirant

I tried that too!! i turned it off and on.. at least like 3 times. then i kept restarting my phone to try it and it still isnt working

Bkmunger
Aspirant
Aspirant
This is my problem too, it's very frustrating, I am going to call customer service to see if they can fix the problem
jguerdat
Guru Guru
Guru
Check with a browser, too.
JamesC
Community Manager
Community Manager

Yenhc3, Bkmunger

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC