Arlo Pro Camera Is Not Taking Charge At All, Does Not Even Show The Battery Icon When I Plug It In.

[Jogilgo]

When I charge the battery in another camera , the battery seems to be fine. I suspect the camera usb connection may be bad?

[ShayneS]

Jogilgo,

Did you test the second camera with the same charging cable as the Camera that will not charge? Is this cable you are using the original from Arlo?

[Jogilgo]

I have tried 5 original cables, I have several arlo pro cameras and this one is the only one not charging.

[jguerdat · Accepted solution]

Sounds like a hardware problem. Open a case with support here.