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When I charge the battery in another camera , the battery seems to be fine. I suspect the camera usb connection may be bad?
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Sounds like a hardware problem. Open a case with support here.
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Jogilgo,
Did you test the second camera with the same charging cable as the Camera that will not charge? Is this cable you are using the original from Arlo?
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I have tried 5 original cables, I have several arlo pro cameras and this one is the only one not charging.
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Sounds like a hardware problem. Open a case with support here.