×
Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.
×Arlo End of Life Policy Notice To view Arlo’s new End of Life Policy, click here.
×Urgent: Activate Two-Step Verification Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account. Please enable this feature now. Learn More.
×
We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
×
We are experiencing an outage of our Google service and are working to resolve the issue..
This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
I'm considering replacing some, most or all of my Arlos with the Arlo Pros, and I have a few questions that I hoped a board moderator may be able to answer:
1) Regarding the new Arlo Pro, it appears the expected battery life (between rechargings) is 4-6 months with spec use/recording (~5 minutes per day). Does Arlo have any estimate for battery life if recording is ~1 minutes per day (or less)? I have a ~5 cameras that don't get much action (fire escapes, roof, garage after midnight, etc.) and are in places where changing batteries is a bit of a hassle, so getting much longer use out of very low (way below spec) recording times would be very nice (and a worthwhile purchase).
2) Related to #1, would it be possible to get a year out of a Arlo Pro battery before recharge if it has almost zero recordings? I know rechargeable batteries often drain at a certain rate even if a current isn't being pulled. Do you know the drain rate per day, week, month or year for this battery if it sits idle on a shelf after being fully charged?
3) Are these Arlo custom rechargeable batteries Lithium Ion-based or some other technology? Also, do these custom batteries have a built in protection circuit to protect them from over-charging or over-discharging?
4) I realize the batteries are meant for the Arlo-Pro only, but are they a brand new battery design, or are they based off a prior design or manufacturing spec that has a history in other relatevent applications (that include outdoor use)? If these are a brand new design and being manufactured for the first time, I'd be a bit nervous to buy until they have some real world performance, relability and safety metrics (e.g., exposure to outside, heat, cold, moisture, etc.)
First remember that the Pro battery pask is 2440mahr which is close enough in the real world to rate like the OEM nonrechargeable cells at 2800-3000 mahr.
1) My normal use cameras ( on OEM cells ) run 4 months on BEST Video setting, My LOW USE cameras like you mentioned ,1 min per day or less , ( I use them only when out and then only ARMED ) last almost 7 months... So I would expect the new battery pack to be pretty close to that.
Mind that distance to base/ signal level can use more power.
As a PS, Netgear is coming out with a solar panel for the PRO cams so you'll never have to change out the pack.
2) That's pushing it...maybe as I said 7 months, thos you might squeek another month out...YMMV.
As to self-discharge, a quick lookup states that rate typically stated by manufacturers to be 1.5-2% per month
3)Yes, they are Li-ion pack made up special for Netgear and the Pro rated at 7.2v @ 2440 maHr.....They charge up to about 8.4 v when fully charged. I have no doubt at all that there is protection curcuit in the pack to prevent possible problems
4) While the shell itself is a new design, but Li-ion cells taht make up the pack are batteries have been around for quite a while, enough to know what going to happen in use... read this;
First remember that the Pro battery pask is 2440mahr which is close enough in the real world to rate like the OEM nonrechargeable cells at 2800-3000 mahr.
1) My normal use cameras ( on OEM cells ) run 4 months on BEST Video setting, My LOW USE cameras like you mentioned ,1 min per day or less , ( I use them only when out and then only ARMED ) last almost 7 months... So I would expect the new battery pack to be pretty close to that.
Mind that distance to base/ signal level can use more power.
As a PS, Netgear is coming out with a solar panel for the PRO cams so you'll never have to change out the pack.
2) That's pushing it...maybe as I said 7 months, thos you might squeek another month out...YMMV.
As to self-discharge, a quick lookup states that rate typically stated by manufacturers to be 1.5-2% per month
3)Yes, they are Li-ion pack made up special for Netgear and the Pro rated at 7.2v @ 2440 maHr.....They charge up to about 8.4 v when fully charged. I have no doubt at all that there is protection curcuit in the pack to prevent possible problems
4) While the shell itself is a new design, but Li-ion cells taht make up the pack are batteries have been around for quite a while, enough to know what going to happen in use... read this;
So far the longest my two Arlo Pro batteries have lasted is 10 days and when they get below 68% they stop recording. Just saying I am a bit disappointed.
My battery life is nowhere near what Netgear is advertising/marketing. I am in the same boat Shuz. I haven't experienced the no recording below 68% yet.
How is the WiFi connection between the cameras and base? If low or if there's wireless interference from other 2.4GHz devices nearby battery life will suffer. Of course, live viewing affects this, too, not just recording.
My battery life on my arlo pro is about a month and a half before I have to recharge it on lowest settings, such as, longest battery life for camera and 1 min recording and also set on geofencing mode and only records when I'm away and at 12am-6am.
Who knows? It depends on usage and number of recharges (I think 500 recharges are typical for this sort of battery). It's way too new to knolw about actual life expectancy.
Be warned: The battery life is nowhere near what Netgear advertises. You will be lucky if the battery lasts a month.
I have tried many different settings and the only settings that seem to eek out any longer life in the battery is to put the cams on the lowest settings possible. Low record time when motion, low sensitivity to motion. Just putting that out there. Me and quite a few others here in the Forums are experiencing this.
But not everyone so there's obviously some issue with the short battery life systems. Could be a hardware or installation issue. The latter can be camera positioning, wireless interference, etc. If it's the former, only returning the faulty devices for different one or opening a case with support will help.
@spewak A month is kind of low - but if you are in an area that is very busy then that can be expected. Did you contact support to see what they said? Support.netgear.com. Maybe moving it to a new area might be the best idea or adjusting it just a tab might make the difference.
Has anyone tested the battery life between the Arlo and the Arlo Pro system? They both claim to be 4-6 months I was just wondering if anyone has had better luck with one or the other.
I purchased the package of 4 Arlo Pro Cameras with the base station. I am not getting more than 5 days from the batteries. I am charging them in the cameras in the house and leaving them for over 24 hours.
I do not get but about 5 days use out of any of the batteries. I have the cameras set on medium quality video, and medium voice capture. Something is very wrong.
I was getting that much on my old set of Arlo cameras and paying for batteries. Sadly, no one has the chargers in stock, and Arlo has been out of the chargers for some time. I have to use one of my cameras as a charging station, which really makes it a 3 camera system. They also do not have the outdoor power cable out yet.
I have over 800.00 invested, the cameras were 649.99 and two extra batteries were 49.99 x 2. and the sales tax for Nebraska 7.25 percent.
I am unhappy and all they want to do is give me a run around. Cameras came out too early, and nothing to help with the batteries, and one should not have to have a camera not in use, only to charge batteries. They put the cart before the horse. We all need to make loud noise. Byron R. Engler
If you get the same runtime from both the original and Pro cameras, that would be expected. That also suggests that something about your setup is worth investigating. How many total minutes per day of recording and live viewing are you doing per camera? What about the WiFi display for each camera? A weak or otherwise problematic signal can wear down the batteries as well as turning off the base. How many cameras are doing this? If one or more are ok, try swapping cameras around to see if the issue stays with the camera or the location. If all of them are a problem, it may be the position of the base, whether distance or wireless interference.
Agreed. My cams get a total of 5-6 minutes of recording daily on optimal, which is a barely noticeable difference than low or best quality. Slow response time is the Android app I hope. I'm usually on a smartphone(S8+) or my impressive hp ENVY 750-424 pc. My wireless speed is no issue and I had the internet provider check with 2 different modem models and my 2 router network is not a cheap one. One stock firmware wrt 3200acm and another 3200acm with DD-WRT firmware. Close to a perfect system but it could use a better base station cpu router setup and battery life to live up to it's advertising. Great idea to grow with and it'll just get better with more time and updates... 🤞
