Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Pro Account Camera Settings Lock on the mobile app/web client

Reply
Discussion stats
  • 3 Replies
  • 339 Views
  • 0 Likes
  • 3 In Conversation
Dtrcrew5d4x4 Aspirant
Aspirant

I have interest in the Arlo Pro, but for my intended application my account password(s) would be impossible to keep secure. Is it possible to “lock” the camera settings on the Arlo Mobile App and Arlo’s web client so that the settings can’t be changed and motion recordings can’t be turned off without physically accessing the cameras, even if the account is hacked?

Model: VMC4030 | Arlo Pro Wire-Free Camera
pc2k17 Hero
Hero

By saying "impossible to secure" I assume other people besides yourself are going to access the cameras. What you do in this case is Grant Access to whoever needs access (in the Arlo app settings page) and then you can set permissions for what that person can and can't do while logged into the account.

 

https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account

https://kb.arlo.com/1101077/How-do-I-edit-my-friend-s-privileges-in-my-Arlo-account

https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my...

https://kb.arlo.com/1101094/How-do-I-delete-friends-from-my-Arlo-account

 

Highlighted
Dtrcrew5d4x4 Aspirant
Aspirant

Can I set permissions for myself so that even I can't change the settings without physically accessing the camera? Or is it always possible for me to change settings and turn off cameras remotely if logged on to the primary account?

Model: VMC4030 | Arlo Pro Wire-Free Camera
Guru jguerdat Guru
Guru

You will always have full control if using the primary account. The only way to limit capabilities is to use Settings, Grant Access, don't grant the additional privileges and use only that account.