Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 5 camera system startup problems

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chippertpa
Aspirant
Aspirant

I got everything set up, synced 4 of the cameras, but the 5th one just won't do anything.  No blue or amber light at all.  Tried charging the camera, that doesn't seem to be the problem.  Do I just have a bad camera?  What do I do at that point.

 

3 REPLIES 3
silverado44
Virtuoso
Virtuoso

Remove battery from camera make sure plastic wrap is off battery let it sit for a few minutes then put the battery back in, push the button on the base don't hold it down then push the button on the camera. Some have had problems when they don't remove the plastic wrap on the battery and not making good contact with the terminals.

chippertpa
Aspirant
Aspirant

Plastic was removed, wasn't the issue.  Removed battery, let sit for a few and reinserted.  The sync process still didn't work.  No lights on the camera at all.

jguerdat
Guru Guru
Guru
What happens if you use the USB power supply?