Arlo|Smart Home Security|Wireless HD Security Cameras

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Foma
Follower
Follower

 

 

I have two systems managing 5 cameras each. Last night one of them had the message "base station is offline". Checked router and internet connection and everything was normal.  Unplug and restarted base station but did not resolve issue. Power light solid green, Internet LED light blinks 3-4 times every half minute or so, Camera LEDs solid green.  I want to know if anyone else is having this same issue.  Thanks.

 

Fabio

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jguerdat
Guru Guru
Guru

To the best of my knowledge, your system is online but it's something about the interface connection to the servers that's the problem. Try logging out and back in as well as trying both the app and a browser.

ShawnX24
Aspirant
Aspirant

What’s going with arlo, been offline for 1day, everything is normal internet,router,connection are up to date.....still not working

jguerdat
Guru Guru
Guru

What are the LEDs on the base showing? What have you tried? What do you see? Have you tried both the app and a browser?