Arlo App v.2.5.1 crashing on open - ios 11.3.1 iphone x - VMS4430P Arlo 2 Pro 4 Cams

[blitzo]

Arlo App v2.5.1

iphone X

ios 11.3.1

Just bought and installed 2 of the 4 cameras.  The arlo app v2.5.1 (updated 2 days ago) works fine in setting up the system (have done this three times). After about 15-20 minutes of setting up (and messing around on) the cameras on the app; once im done im closing the app or switch to another app; the next time i try to open the app onwards, the app crashes whenever i try to access it.

I've tried this multiple times with no succes: https://www.howtoisolve.com/apps-crashing-in-ios-11-iphone-ipad/

The only things that works is reinstalling the app but only lasts until i no longer use the app (closed or just switching to another app) after install. All works well through the website but that removes the whole convience of the app / cam combo. Strangely enough, notifications on my phone still work even though the app cant open.

Been reading through the forum and trying for over 6 hours to fix this issue. (reset, reboot, install everything)  

Any thoughts on a solution for this? I cant figure it out.

Thanks in advance.

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Arlo App v.2.5.1 crashing on open - ios 11.3.1 iphone x - VMS4430P Arlo 2 Pro 4 Cams

[blitzo]

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@JamesC wrote:

blitzo,

Several users have reported they no longer are experiencing this issue. Are you still having problems with your password being forgotten on 2.5.2?

JamesC

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Hi JamesC

Yes it seems to be working better for me but still sometimes still shows the login screen.  However, now it saved my password and I just have to click login.  Also faceid is working for me without crashing the app.

I have noticed with this app some streaming issues from cameras that have full wifi reception to the base station like connection, transmission issues (frozen screen w/ active sounds) and sounds from camera playing even after pausing the live feed / browsing other areas of the app.