App arlo is bad. 2FA is stupid. Arlo's support is terrible.

[Minlee]

I can't log in app Arlo by Iphone X. when I log in by  code 2FA, it's show "oops! an error has occurred. try again"

I can't chat online with Arlo's support. when I update "my support case", so long time they ansers. after 4-5 times, they don't ansers anything and my problem still there. 

I tried reset network on iphone. (Not success)
I tried reset my modem network. (Not success)
I tried reset my modem Arlo. (Not success)
I tried receive 2FA code by email. (Not success)
I can't turn off 2FA.
BUT…
When I go to web (my.arlo), I received 2FA code and I connect SUCCESS.
When I go to web (my.arlo) by Iphone (safari,chrome…) web automatic request connect by app Arlo and NOT SUCCESS connect.

[ShayneS]

Hi @freddydinh1988

Are you still experiencing this issue? 

[freddydinh1988]

Yes, with no hope Arlo can help to resolve

[ShayneS]

@freddydinh1988

I received your log, I will keep the thread updated.

Thank you